Privacy policy

1. Who we are

PowerRebate (powerrebate.com.au) is operated by PowerRebate (ABN XX XXX XXX XXX). When this policy says "we", "us", or "our", it means PowerRebate.

We are a free matching service that connects Australian homeowners with SAA-accredited battery installers participating in the Cheaper Home Batteries program. Installers and finance providers pay us a referral fee. You pay nothing.

2. What we collect

We collect information you provide through our eligibility form and information collected automatically when you visit the site.

Information you provide

• First name and last name
• Phone number and email address
• Postcode and property type (home or business)
• Electricity bill amount and billing period
• Solar panel status and system size
• Employment status and income range (for finance pre-qualification only)

Information collected automatically

• IP address and approximate location
• Browser type, device, and operating system
• Pages visited, time on site, and referral source
• Cookies and tracking pixels (see section 5)

3. Why we collect it

• Match you with an installer: We share your details with one or more accredited installers in your area so they can provide a battery installation quote.
• Finance pre-qualification: If you request $0 upfront options, we share your employment and income details with finance providers for indicative pre-qualification only. This is not a finance application or approval.
• Personalised estimate: Your bill, postcode, and solar details let us calculate an indicative savings estimate.
• Improve the site: Analytics data helps us understand how visitors use the site so we can improve the experience.
• Advertising: Conversion tracking helps us measure ad performance and show relevant ads to people looking for battery rebates.

4. Who we share it with

• Accredited installers in your area, for the purpose of providing you with a quote.
• Finance providers, if you opt into $0 upfront options. They receive your employment and income details for pre-qualification.
• Analytics and advertising platforms (Google Analytics, Google Ads, Meta) receive anonymised usage data and conversion events. See section 5.
• CRM and email tools that we use to manage leads and communications.

We do not sell your personal information to unrelated third parties. We only share what is needed to deliver the service described above.

5. Cookies and tracking

We use cookies and similar technologies to operate and improve the site, and to measure advertising performance.

You can also disable cookies in your browser settings. Blocking cookies may affect site functionality.

6. Data retention

We keep your personal information for as long as needed to provide the service and fulfil our legal obligations. Lead data is retained for up to 24 months after your last interaction with us. You can request deletion at any time (see section 7).

7. Your rights

Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the right to:

• Access the personal information we hold about you.
• Correct information that is inaccurate or out of date.
• Request deletion of your personal information.
• Complain if you believe we have breached your privacy. You can complain to us first, and if unsatisfied, to the Office of the Australian Information Commissioner (OAIC).

8. Contact us

For privacy requests, questions, or complaints, email us at hello@powerrebate.com.au.

9. Changes to this policy

We may update this policy from time to time. Changes take effect when published on this page. The "Last updated" date at the top reflects the most recent revision.